Projects

TrueNAS SCALE + Cloudflare Zero Trust Implementation

• Migrated production NAS from TrueNAS Core to SCALE, strengthened containerization and cloud security.
• Deployed NGINX reverse proxy with Docker-managed, encrypted Cloudflare Tunnel to mask services behind HTTPS and protect sensitive, confidential data while reducing public attack surface.
• Implemented Cloudflare Zero Trust Access with WARP and device posture checks.
• Integrated AdGuard Home for DNS-level data protection and malware filtering.
• Automated encryption (SSL/TLS) using Cloudflare API, ensuring secure communication.
• Conducted vulnerability management through Nessus scanning, port audits, firewall hardening, and secure configurations to safeguard sensitive, confidential data.
• Strategically planned and initiated Zero Trust architecture project improving cloud security posture.

Academic Security Projects (UMGC)

• Capture the Flag (CTF) Log Analysis: Identified 180,000+ user entries across log files, demonstrating skills in log monitoring, pattern recognition, and cybersecurity troubleshooting.
• Security Strategy for Sifers-Grayson: Designed layered security architecture (DMZ, IDPS, SIEM, IAM) and recommended tools to enhance access control, threat detection, and regulatory compliance.
• Incident Response Plan: Developed and led end-to-end IR reporting for simulated breaches including malware, phishing, and insider threats; implemented comprehensive containment and recovery strategies.
• Security Posture Enhancement: Recommended adoption of EDR/MDR, MFA, Zero Trust, SIEM, security policies, and Security Awareness Training to strengthen organizational defenses.

Cybersecurity Virtual Experience Programs (Forage) – June 2025

• Completed simulations with Mastercard, AIG, Tata, ANZ, Datacom, and Deloitte; gained hands-on experience in IAM, phishing detection, threat analysis, packet inspection, Python scripting, risk assessment, and incident response; delivered executive reports and training strategies to improve cybersecurity posture.

Professional Experience

Technical Support; Build & Deployment Engineer

Amazon

Jul 2021 - Feb 2026

• Maintained enterprise network systems across multiple MDF/IDF environments, supporting high-availability operations.
• Led migration of legacy networks to modern FFN architecture with zero downtime, optimizing security and performance.
• Managed backbone devices and validated end-to-end connectivity for resilient, protected operations.
• Diagnosed and resolved complex hardware, software, and network issues to ensure business continuity.
• Spearheaded cross-functional IT and security initiatives across teams to advance infrastructure and incident response.
• Mentored and coached 10+ technicians, authored technical documentation, and accelerated resolution times by 30%.

IT Support Specialist

Amazon

Oct 2018 - Jul 2021

• Provided IT support for network operations, account management, and enterprise systems across a 24/7 environment.
• Resolved high-priority incidents impacting productivity, ensuring operational continuity for business-critical functions.
• Deployed new hardware/software for teams, projects, and infrastructure upgrades.
• Introduced new process improvements with cross-functional teams to enhance service delivery and operational efficiency.
• Built trusted partnerships across departments by delivering consistent, reliable technical support.

IT Equipment Coordinator & Inventory Specialist

Amazon

Sep 2017 - Oct 2018

• Managed IT equipment inventory and provisioning to support operational demands across Amazon Robotics environments. Oversaw hardware and software deployment for new and replacement systems, ensuring readiness for immediate use.
• Performed hands-on technical troubleshooting for hardware and software issues, minimizing downtime and supporting productivity across multiple teams.
• Coordinated vendor repairs (RMA process), tracked equipment status, and maintained accountability through accurate records and process improvements.
• Built foundational experience in IT systems, hardware lifecycle management, and technical support — contributing to career growth into IT Support Specialist and Build & Deployment Engineer roles.