🚨 Emergency Response & Critical Operations

Infrastructure & Security Highlights

  • TrueNAS + Zero Trust deployment Designed and deployed a TrueNAS SCALE storage platform secured with an NGINX reverse proxy and Cloudflare Zero Trust tunnels, enabling authenticated remote access to NAS services while masking internal network exposure and enforcing identity-based access controls.
  • Zero Trust architecture implementation Implemented a layered Zero Trust access model using Cloudflare WARP, device posture checks, and DNS-level filtering to protect internal and externally exposed services across the homelab environment.
  • Enterprise network transition support Supported production network infrastructure upgrades during fulfillment-center environment transitions, contributing to hardware lifecycle deployment and service continuity with zero operational downtime.
  • Cybersecurity CTF and incident response work Completed Capture-the-Flag cybersecurity exercises and developed structured incident response reports analyzing attack vectors, detection methods, and mitigation strategies as part of undergraduate cybersecurity training.

Skills

  • Network & Security
    VLANs, Routing, Firewalls
    Cloudflare Zero Trust, NGINX, Docker
    DNS Management, TCP/IP, VPN, DHCP
    Network Hardening, Encryption
    Threat Detection & Incident Response
    Vulnerability & Patch Management
    Access Control & Security Policies
  • Cloud PlatformsAWS Fundamentals (Compute, Networking, Storage)
    Cloud Security Concepts
    Cloud Operations Basics
  • Operating SystemsWindows, Linux, MacOS
    Mobile Platforms: iOS, Android
  • Software & ToolsActive Directory, SCCM, ServiceNow
    Bomgar Remote Support, AirWatch MDM
    HTML Documentation Platforms
  • Operations & DocumentationTechnical Writing
    Process Documentation
    Troubleshooting
    Project Coordination
    Stakeholder Communication

Certifications & Training

  • ACMT (Apple Certified Mac Technician)
  • CompTIA A+ (completed; credential expired)
  • ServiceNow Administrative Fundamentals
  • Switch/Router Essentials (CCNA coursework)
  • AWS Cloud Fundamentals Training
  • Ethical Hacking (coursework)
  • OSHA-10

🧪 Health & Pandemic Response

  • 🏥 Covid Testing Station Setup

    Supported rapid deployment of employee testing infrastructure to maintain workforce continuity and safe facility operations.

    #WorkforceContinuityInfrastructure#RapidDeploymentOperations

  • 🌡️ Thermal Camera Deployment

    Deployed semi-automated thermal screening infrastructure to support contact-reduction protocols and workplace safety monitoring.

    #ThermalScreeningInfrastructure#ContactReductionEngineering

  • 📹 Speed Bump A/V Monitoring

    Implemented distancing-monitoring A/V systems to support compliance with workplace safety protocols during peak operational periods.

    #ComplianceMonitoringSystems#FacilityAVInfrastructure

  • 🧱 Project Santa (AFE Curtains)

    Prepared socially-distanced AFE workstations and standardized structured cable management with NPSG to support safe, scalable production workflows.

    #ProductionEnvironmentControls#WorkspaceSegmentation

⚠️ Operational Risk Mitigation & Reliability Infrastructure

  • ❤️‍🩹 Working Well Deployment

    Supported deployment of mobile injury-prevention initiatives during peak operations to improve workforce safety visibility and reduce incident risk.

    #OperationalRiskReduction#WorkforceSafetyInfrastructure

  • 📡 Heat Sensor Implementation

    Implemented environmental monitoring sensors to mitigate humidity-related robotics downtime and improve operational reliability.

    #EnvironmentalMonitoringSystems#ReliabilityEngineeringSupport