⚙️ Operational Tooling & Knowledge Systems

Infrastructure & Security Highlights

  • TrueNAS + Zero Trust deployment Designed and deployed a TrueNAS SCALE storage platform secured with an NGINX reverse proxy and Cloudflare Zero Trust tunnels, enabling authenticated remote access to NAS services while masking internal network exposure and enforcing identity-based access controls.
  • Zero Trust architecture implementation Implemented a layered Zero Trust access model using Cloudflare WARP, device posture checks, and DNS-level filtering to protect internal and externally exposed services across the homelab environment.
  • Enterprise network transition support Supported production network infrastructure upgrades during fulfillment-center environment transitions, contributing to hardware lifecycle deployment and service continuity with zero operational downtime.
  • Cybersecurity CTF and incident response work Completed Capture-the-Flag cybersecurity exercises and developed structured incident response reports analyzing attack vectors, detection methods, and mitigation strategies as part of undergraduate cybersecurity training.

Skills

  • Network & Security
    VLANs, Routing, Firewalls
    Cloudflare Zero Trust, NGINX, Docker
    DNS Management, TCP/IP, VPN, DHCP
    Network Hardening, Encryption
    Threat Detection & Incident Response
    Vulnerability & Patch Management
    Access Control & Security Policies
  • Cloud PlatformsAWS Fundamentals (Compute, Networking, Storage)
    Cloud Security Concepts
    Cloud Operations Basics
  • Operating SystemsWindows, Linux, MacOS
    Mobile Platforms: iOS, Android
  • Software & ToolsActive Directory, SCCM, ServiceNow
    Bomgar Remote Support, AirWatch MDM
    HTML Documentation Platforms
  • Operations & DocumentationTechnical Writing
    Process Documentation
    Troubleshooting
    Project Coordination
    Stakeholder Communication

Certifications & Training

  • ACMT (Apple Certified Mac Technician)
  • CompTIA A+ (completed; credential expired)
  • ServiceNow Administrative Fundamentals
  • Switch/Router Essentials (CCNA coursework)
  • AWS Cloud Fundamentals Training
  • Ethical Hacking (coursework)
  • OSHA-10

🔄 Workflow Engineering & Internal Knowledge Systems

  • 📡 Operations Excellence Slack Integration

    Developed an automated Slack channel using Slack Bots and workflows to monitor the IT ticket queue. The solution alerted teams about high-impact incidents and SLA risks, improving responsiveness and customer service for Operations.

    #OperationsVisibility#SupportTooling

  • 📨 Automated Ticket Workflow via Slack

    Designed and implemented a custom Slack workflow to streamline trouble ticket creation for Operations. The automation reduced manual entry and response time, improving reporting accuracy and user experience.

    #WorkflowDesign#ProcessOptimization

  • 🧰 Excel Macro Debug & Restoration

    Diagnosed and repaired a failing Excel macro critical to operational workflows. Conducted a deep code review, applied fixes, and restored functionality — increasing efficiency and enabling the Operations team to resume data processing without delays.

    #LegacySystemSupport#DataWorkflowStability

  • 📚 AMZL Small Site Wiki Automation

    Created a self-service Wiki page for AMZL small sites, embedding guided workflows to help users resolve issues or escalate appropriately. The tool reduced support ticket volume while improving resolution speed and user satisfaction.

    #KnowledgeSystems#SupportEnablement

  • 🗂️ Technical Documentation Platforms & Internal Knowledge Sites

    Created websites including this one as well Xwiki documents, utilizing HMTL, CSS and javascript with the help of AI tools.

    #TechnicalDocumentation#KnowledgeInfrastructure

  • 🧩 Portfolio Site Architecture & Secure Deployment

    Designed and deployed a responsive multi-section technical portfolio using semantic HTML, modular CSS, and JavaScript components. Implemented Content Security Policy hardening, Cloudflare edge deployment, subdomain routing, and mobile-optimized navigation behavior across foldable and tablet devices.

    #HTML#CSS#JavaScript#WebSecurity

🎮 Guess My Number – Python Game

Interactive number-guessing game demonstrating conditional branching, loop control, and input validation. Originally implemented in Python as a command-line application and later adapted into JavaScript to support live browser-based interaction. The original Python version is available for download below.

#Python#JavaScript#ControlFlow#InteractiveTools

🎮 Guess My Number

I'm thinking of a number between 1 and 20. What is your guess?

Contact Me

Open to Opportunities

Security Analyst & Infrastructure Security Roles

I’m a cybersecurity-focused IT professional with 7+ years of experience supporting infrastructure and systems in enterprise environments, with a growing specialization in Zero Trust and cloud security. I’m open to roles in Security Operations, Cloud Security, and advanced IT support.

  • 7+ years in IT infrastructure and support
  • B.S. in Cybersecurity & Technology
  • AWS, Cloudflare Zero Trust, Docker, NGINX, TrueNAS
  • Hands-on security and homelab project experience

Contact

📧 Email: lucas@backyardcloud.net

📞 Phone: 413-284-2086

🔗 LinkedIn: linkedin.com/in/mancinil

🌐 Location: Massachusetts/Connecticut, United States

🎯 Target: Security Analyst • SOC Analyst • Cloud Security • Infrastructure Security