šŸ› ļø Operational Impact & Incident Response

Infrastructure & Security Highlights

  • TrueNAS + Zero Trust deployment Designed and deployed a TrueNAS SCALE storage platform secured with an NGINX reverse proxy and Cloudflare Zero Trust tunnels, enabling authenticated remote access to NAS services while masking internal network exposure and enforcing identity-based access controls.
  • Zero Trust architecture implementation Implemented a layered Zero Trust access model using Cloudflare WARP, device posture checks, and DNS-level filtering to protect internal and externally exposed services across the homelab environment.
  • Enterprise network transition support Supported production network infrastructure upgrades during fulfillment-center environment transitions, contributing to hardware lifecycle deployment and service continuity with zero operational downtime.
  • Cybersecurity CTF and incident response work Completed Capture-the-Flag cybersecurity exercises and developed structured incident response reports analyzing attack vectors, detection methods, and mitigation strategies as part of undergraduate cybersecurity training.

Skills

  • Network & Security
    VLANs, Routing, Firewalls
    Cloudflare Zero Trust, NGINX, Docker
    DNS Management, TCP/IP, VPN, DHCP
    Network Hardening, Encryption
    Threat Detection & Incident Response
    Vulnerability & Patch Management
    Access Control & Security Policies
  • Cloud PlatformsAWS Fundamentals (Compute, Networking, Storage)
    Cloud Security Concepts
    Cloud Operations Basics
  • Operating SystemsWindows, Linux, MacOS
    Mobile Platforms: iOS, Android
  • Software & ToolsActive Directory, SCCM, ServiceNow
    Bomgar Remote Support, AirWatch MDM
    HTML Documentation Platforms
  • Operations & DocumentationTechnical Writing
    Process Documentation
    Troubleshooting
    Project Coordination
    Stakeholder Communication

Certifications & Training

  • ACMT (Apple Certified Mac Technician)
  • CompTIA A+ (completed; credential expired)
  • ServiceNow Administrative Fundamentals
  • Switch/Router Essentials (CCNA coursework)
  • AWS Cloud Fundamentals Training
  • Ethical Hacking (coursework)
  • OSHA-10

🧠 Endpoint Infrastructure & Operational Environment Improvements

  • šŸ–„ļø Display & Productivity Station Deployment

    Collaborated with operations teams to design and deploy productivity workstation environments using wireless keyboard/mouse integrations and large-format monitoring displays across multiple departments. These deployments improved real-time visibility into operations, enabling faster decision-making and improved situational awareness across production workflows.

    #OperationalVisibilityInfrastructure#WorkstationEngineering

  • šŸ”§ Decant Station Retrofit

    Redesigned an underutilized workstation area by implementing an updated equipment layout aligned with evolving operational requirements. The retrofit improved workflow efficiency, reduced congestion, and increased throughput across the station environment.

    #WorkspaceInfrastructureDesign#ThroughputOptimization

  • šŸ” AREdge Migration & System Upgrade

    Led planning and rollout of ARedge platform migrations across hundreds of workstations at multiple Amazon facilities, integrating AWS-managed services and automated certificate deployment to improve endpoint reliability, security compliance, and operational performance.

    #EndpointPlatformMigration#DeviceFleetManagement

🧯 Incident Response & Infrastructure Recovery

  • 🚨 CrowdStrike Outage

    Responded to widespread camera server outages caused by the CrowdStrike update failure, deploying emergency remediation procedures across multiple facilities to resolve Windows Blue Screen failures and restore surveillance coverage with minimal operational disruption.

    #EnterpriseIncidentResponse#EndpointRecoveryOperations

  • šŸ¤– Amazon Robotics Floor

    Led coordinated response efforts during multiple high-impact incidents involving Amazon Robotics station and drive failures, triaging issues, escalating remediation workflows, and restoring operational continuity while preventing downstream fulfillment delays.

    #IndustrialSystemsSupport #OperationalContinuity

Contact Me

Open to Opportunities

Security Analyst & Infrastructure Security Roles

I’m a cybersecurity-focused IT professional with 7+ years of experience supporting infrastructure and systems in enterprise environments, with a growing specialization in Zero Trust and cloud security. I’m open to roles in Security Operations, Cloud Security, and advanced IT support.

  • 7+ years in IT infrastructure and support
  • B.S. in Cybersecurity & Technology
  • AWS, Cloudflare Zero Trust, Docker, NGINX, TrueNAS
  • Hands-on security and homelab project experience

Contact

šŸ“§ Email: lucas@backyardcloud.net

šŸ“ž Phone: 413-284-2086

šŸ”— LinkedIn: linkedin.com/in/mancinil

🌐 Location: Massachusetts/Connecticut, United States

šŸŽÆ Target: Security Analyst • SOC Analyst • Cloud Security • Infrastructure Security